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  1. Welcome to the Customer Care service for Bonelli-Lux.com.Please note that we are only able to provide assistance for issues related to the Bonelli-Lux.com and our Online Store and are not able to answer questions concerning retail stores or any other service offered by Bonelli-Lux. Should you require such information, please visit the Corporate website to contact the appropriate department or find the nearest store.How to contact us:-By e-mail Fill in the form on this page. -Should you wish to contact a Customer Care representative, we will be glad to assist you from Monday to Friday, from 8 a.m. to 8 p.m EET, excluding holidays. N.B. When you e-mail us, please don't include any Credit Card information because the e-mail system is not protected. Your personal information will be processed by Bonelli LTD., with office at 17a Neofit Rilski Str. Plovdiv 4000, Bulgaria(“Bonelli”), the Data Controller, exclusively to answer your request for information. Your data will be processed by the personnel responsible for managing the website and providing related services, the specific services referred to in your request, information systems.

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